Guests With Additional Needs

Barry's makes every effort to ensure that we are accessible to as many of our guests as possible. Please note the following...

BALPPA Statement on Public Safety for Disabled People

Members of the British Association of Leisure Parks, Piers and Attractions(BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasureable stay. However, certain rides/attractions in our parks can be physically demanding/vigorous. We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health& Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.

Ride Access Pass:

We recognise that for some guests, accessing a ride via queues can be challenging, due to social interaction issues.

For guests who are unable to enter a ride in the usual queues, we offer passes which allow access to a ride via an alternative route.

(Please note this facility may not be available on all rides).

What is a Ride Access Pass?

This pass is intended to provide a reduced waiting time for the rides compared to the standard queue.

(However, on quiet days this is not necessary as standard queues offer speedy, trouble free access.)

Who is eligible?

Ride Access Passes are reserved for guests who do not understand the concept of queuing; have difficulties with everyday social interaction; have a limited capacity to follow instruction or to understand others emotional feelings or expressions. Therefore, becoming agitated or distressed if they had to queue for a ride for an extended period of time.

Accepted Forms of Proof:

A Ride Access Pass can be issued to those who can present us with documentary proof of disability.

Examples of Documentation are:

  • GP letter stating that you are unable to queue and why.
  • Disability Living Allowance (DLA) award letter showing that you receive the higher rate mobility component.
  • Personal Independence Payment Letter showing that you receive the enhanced mobility component.
  • Association Membership Card.
  • A current and valid Blue Badge.

We will do everything possible to ensure that your visit is as comfortable as possible. However, we are not in a position to assess individuals' abilities so unless there is a disability stated we are unable to know what services are required. Guests without suitable documentation will not be issued with a pass.

Where do I get this?

Go to Information Desk at the entrance of Barrys and they will provide you with further information.

Group Visits

If you coming as part of a larger group(over 12), or are bringing a group, please contact our office on 02870822340 or email and they will advise you on your best course of action

Wheelchair users are not eligible for a Ride Access Pass as rides already feature wheel chair access.